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Refund Policy

Last updated: October 24, 2026

 

All sales are final. Because of the collectible nature of trading cards, autographs and sports memorabilia, we do not accept returns or exchanges and do not issue refunds once an order has shipped. The only exception is our Lifetime Authenticity Guarantee, described below.

 

Photos show the exact item. Unless a listing states otherwise, the photos show the exact item you will receive. Please review all photos, descriptions, grades and certification details carefully before purchasing, and email us with any questions before you buy.

 

Order cancellations. You may cancel an order within 24 hours of purchase as long as it has not shipped. To cancel, email admin@prycetrading.com with your order number. Approved cancellations are refunded in full to the original payment method. Orders cannot be cancelled after 24 hours or after they have shipped.

 

Shipping damage or loss. See our Shipping Policy. Claims for items lost or damaged in transit are handled with the shipping carrier.

 

Lifetime Authenticity Guarantee. Every autograph we sell is guaranteed authentic for life. If PSA/DNA, JSA (James Spence Authentication), Beckett Authentication Services, SGC, CGC or Fanatics Authentic determines that an autograph purchased from us is not authentic, we will give you a full refund of the purchase price when the item is returned.

 

To make a claim:

 

  1. Email admin@prycetrading.com with your order number and the authenticator's written rejection (a letter, or the submission results showing the item failed authentication).

  2. Return the item in the same condition it was sold in, with all original COAs, holograms and tags attached and unaltered.

  3. Once we receive and verify the item, we refund the original purchase price to your original payment method.

 

The guarantee applies to the original purchaser and to autographs bought directly from Pryce Trading Company. It does not cover the cost of third-party authentication fees or shipping, items that have been altered, damaged, re-signed, personalized or had their COA/hologram removed, or opinions from authenticators other than the six listed above. Card grades and slab condition are not covered; graded cards include the grading company's certification, which you can verify on the grader's website using the cert number.

 

Chargebacks. If you have a problem with an order, please contact us first at admin@prycetrading.com — we're happy to help. Filing a chargeback for an item that was delivered as described may result in us disputing the claim with tracking, signature confirmation and listing records.

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